Towards Effective Serious Game Design: A Proposed Scale to Identify Essential User Satisfaction Attributes

Video games have evolved into a widely popular form of entertainment in today's society. Furthermore, in recent years, the use of serious games in educational environments has gained considerable relevance, standing out as innovative tools for learning and motivation. This article proposes an evaluation scale to measure user satisfaction in serious games, integrating a diverse set of essential attributes such as immersion, concentration, clarity of objectives, autonomy, social interaction, knowledge enhancement, and emotional involvement, among others. These factors aim to capture different aspects of the gaming experience that are relevant to maximizing both educational effectiveness and the general appeal of serious games. While this study focuses on developing a comprehensive scale that encompasses a broad range of attributes, future research will explore which factors are most significant according to the specific characteristics of each type of serious game. This proposal provides a methodological foundation for designers and educators to create more effective and rewarding gaming experiences. © 2025 IEEE.