Consolidating perspectives of experts and decision-makers by fuzzy ZE-TOPSIS for sustainable urban transportation

This chapter introduces a structured framework for sustainable urban transportation planning, focusing on reliable group decision-making processes that incorporate the perspectives of diverse stakeholders. Sustainable urban transport systems play a vital role in social, economic, and environmental outcomes. However, the complexity of urban transportation demands a reliable approach that considers multiple criteria and mitigates uncertainty in stakeholder judgments. This chapter proposes a multilevel decision-making framework tailored to integrate government, academic, environmental, and public viewpoints, ensuring inclusivity and robustness in planning. Additionally, a fuzzy ZE-TOPSIS method addresses the inherent ambiguities in decision-maker evaluations, providing an adaptable solution for sustainable urban transport challenges. © 2026 Elsevier Inc. All rights reserved.