Enterprise integration engineering as an enabier for Business Process Management Chapter in Scopus uri icon

Abstract

  • This paper describes how Business Process Management has been implemented based on a Reference Framework defined based on Enterprise Integration Engineering concepts. The Reference Framework includes the following components: strategy definition (competitive, supply chain, operational), performance evaluation system, process design/re-design, and enabling technologies. It describes how all these issues have to be considered in an integrated way to align the company strategy with process improvement projects in order to achieve excellent performance. One case study is reviewed to describe how the reference model has been used in a OEM (Original Equipment Manufacturer) to achieve change management and best manufacturing practices implementation.

Publication date

  • January 1, 2005