Collaborative Softbots: Enhancing Operational Excellence in Systems of Cyber-Physical Systems Chapter in Scopus uri icon


  • © IFIP International Federation for Information Processing 2019.This paper outlines the use of Collaborative Networks foundations at the intra-organizational level, applying them in the support of systems of Cyber-Physical Systems (CPSs), and of collaborative softbots in more particular. Five use case scenarios have been implemented upon a didactic shopfloor as a proof of concept. In spite of the complexity related to the knowledge modeling of softbots, the achieved results demonstrated the potentials of better human-automation symbiosis when groups of CPSs, information systems and humans have to cooperate and collaborate using collaborative softbots to improve operational excellence and human satisfaction in smart, social factories.

publication date

  • January 1, 2019