publication venue for
- Served by a cyborg: insights into how human enhancement technologies impact consumer response to frontline employees 2025
- Share of time in omnichannel retailing: Definition and measurement. 101:279-297. 2025
- A comprehensive examination of digital retailing: A text-mining review and research agenda. 100:635-655. 2024
- Autonomous stores: How levels of in-store automation affect store patronage. 100:217-238. 2024
- Should online retailers emphasize efficiency or experience? First insights on the evolution and heterogeneity of website attributes. 100:274-292. 2024
- Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences. 99:487-504. 2023
- Re-imagining the physical store. 99:481-486. 2023