abstract
- © 2021 IEEE.A smart city must be planned to efficiently manage its material and human resources to improve each citizen's quality of life. This paper proposes that the large amount of data generated daily by citizens could be collected, filtered, and processed by Cyber-Physical Systems (CPS) installed throughout several sectors in a smart city. However, it is necessary to have a better interaction between machines and humans. Intelligent agents in the CPS can add new social characteristics, morals, and ethics to enhance the smart city's performance and produce less biased decisions. Thus, this paper describes how smart city problems could be solved by considering both technical aspects and social features to potentiate the smart city's performance. The Cyber-Physical Systems (CPS) must become Social Cyber-Physical Systems (SCPS). Achieving an integral, efficient smart city necessarily integrates ethical principles and morality in AI in almost all engineering areas. The education issues surrounding this are discussed at the end of the paper.