Reframing Higher Education Management: A Transdisciplinary Digital Framework for University Administration Chapter in Scopus uri icon

abstract

  • Universities, while central to knowledge dissemination, face challenges in integrating their academic expertise into operational processes, often showing resistance to new technologies. This results in technological debt and inefficiencies in management systems, inadequately addressing the demands of digitalisation and affecting the quality of education and support services. There is a gap in the academic literature between theoretical models and their practical application in university administration, with existing methods not meeting the needs of modern educational environments. The contribution of this paper is the development of a transdisciplinary management framework designed to enhance the administration of academic institutions. This framework, derived from a comprehensive literature review, critiques traditional approaches, introduces a novel data model, explores its practical applications, and integrates digital strategies. A distinctive aspect of this review is the conceptualisation of academic quality as a quantitative construct, positioning it as both a deliverable and a critical axis for a digital transformation in Higher Education Institutions. This framework aims to standardise and modernise administrative processes in higher education, ensuring they align with the expectations of all stakeholders, including university staff, faculty, students, and the broader society. By implementing it, universities can make significant strides towards more effective and efficient administration, indirectly contributing to societal advancement. It focuses on improving institutional management and suggests a pathway towards a more accessible and high-quality educational landscape. This initiative exemplifies the potential of technological innovation in administrative practices, leveraging engineering principles to impact society positively. © 2024 The Authors.

publication date

  • January 1, 2024