selected publications academic article A Role-Based Model in the Service Industry: An Ethical Perspective
education and training Doctor of Philosophy, Loyola University - Chicago Industrial and Systems Engineer, Tecnológico de Monterrey Master of Arts Philosophy, Loyola University - Chicago Master's Degree in Business Administration, Tecnológico de Monterrey
awards and honors Ranked FIRST in the nation in Ethics by BusinessWeek 2009, conferred by BusinessWeek, 2009