selected publications academic article A Role-Based Model in the Service Industry: An Ethical Perspective
teaching activities Business Ethics Business Globalization Conscious Leadership in Business Enterprise, Culture and Business in The World International Service Development: trading intangibles Services Marketing Strategic Services Marketing
education and training Doctor of Philosophy, Loyola University - Chicago Industrial and Systems Engineer, Tecnológico de Monterrey Master of Arts Philosophy, Loyola University - Chicago Master's Degree in Business Administration, Tecnológico de Monterrey
awards and honors Ranked FIRST in the nation in Ethics by BusinessWeek 2009, conferred by BusinessWeek, 2009