selected publications academic article in scopus A Model for Improving Communication in Manufacturing and Services Companies in an Industry 4.0 Environment. 2023 ERP implementation pitfalls: How to control and avoid them 2016
teaching activities Design of a Consultancy and Change Management Process Improvement of an Adaptive Value Chain Industrial and Systems Engineering Project Inventory Management Value Chain Management Value Chain Modeling
education and training Industrial and Systems Engineer, Tecnológico de Monterrey Master in Science, University of Warwick PhD in Economic Sciences, Inst. of Org. & Mngt. in Ind.