selected publications academic article in scopus Leveraging CRM Capabilities for Enhanced Relationship Maintenance and Performance: Empirical Insights from Latin America¿s Business-to-Business Sector. Journal of Relationship Marketing. 2025
teaching activities Analytic Foundations of Marketing Strategy Applications of Data Analytics to Business II Business Analytics in Business II Business Intelligence Consumer Behavior Doctoral Research IX Doctoral Research X Doctoral Research XI Fundamentals of Marketing and Data Analysis Multivariate Analysis Research Workshop II Research Workshop III Research Workshop IV Research Workshop V Research Workshop VI
education and training Bachelor of Business Administration, Universidad Bicentenaria de Aragua Ph.D. in Consumer Science-Marketing, Universidad Autónoma de Madrid