Decision-making laboratory for socio-technological systems
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Most socio-technological Systems are complex and have many variables interconnected, which makes them hard to predict and more important to control. Moreover, in many cases it is required to choose a plan of action that would bring some consequences and/or rewards. Under those circumstances it is important to make a decision based on the system¿s variables, requirements, munificence and complexity and that they are evaluated using feasibility, viability, key performance indicators and time. In particular, the time required to make a decision. Hence, the correct use of decision-making tools would increase the chance of making a correct choice. For this reason, this work focuses on the list of requirements for a facilitation room, facilitation staff and tools, that would help the stakeholders to make a choice in a timely manner. The work ends with some suggestions that are likely to favor the final decision. © 2020, Springer-Verlag France SAS, part of Springer Nature.
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