Emergency Remote Teaching: A Case Study
                 
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    	© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.During the first quarter of 2020, nearly every country declared a COVID-19 pandemic emergency, and schools suddenly had to migrate to remote teaching modalities. As a result, 1.29 billion learners in 151 countries changed their learning models. Every school reacted differently, with varying degrees of success. One success story is the Tecnologico de Monterrey university system in Mexico. The school¿s previous extensive experience with e-learning and a recent emergency remote teaching event (ERT) enabled Tecnologico de Monterrey to preempt the emergency declaration by going online two weeks before any other school in Mexico. More than 90,000 students attend 55,000 class sessions per week on its 33 campuses throughout Mexico. Students¿ acceptance rate of the models implemented was high. The case study results of the university¿s success highlight four factors that may simplify a school¿s transition to ERT: the school¿s previous experience with emergencies, experience with distance learning and course design, availability of technology, and commitment from the students, teachers, school administrators, and parents. The analysis also identifies five distinct stages in an ERT event: before the ERT event, the ERT declaration, the first week of ERT, the following weeks of ERT, and the return to normal operations. Despite the tragic events of the COVID-19 pandemic, we must still try to learn something from it and work to build a better world. The lessons learned in the last two years might help bring a better response in a (hopefully distant) future emergency. 
    
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