TeacherTec: The Potentials and Limitations of AI in Educational Chatbots from Mexican Undergraduates¿ Perspective Chapter in Scopus uri icon

abstract

  • The integration of generative artificial intelligence (GenAI) into sectors like education has significantly expanded access and usage of this technology. While numerous positive perspectives exist on GenAI in education, concerns persist regarding its ethical implications, with some of them leaning toward regulation. This exploratory study aims to investigate the impact of integrating GenAI as a tool in courses employing personalized learning strategies, such as flipped learning, particularly in STEM courses. It focuses on exploring the use of a tool called TeacherTec, which integrates ChatGPT 3.5 technology to facilitate learning, limiting its responses to the instructors¿ needs. Using qualitative data analysis methods, the study evaluates students¿ perceptions of this technology¿s advantages, disadvantages, and appropriate use. Students generally perceive generative artificial intelligence as supportive in deepening their understanding of familiar topics or resolving doubts, recognizing its accessibility, continuous availability, and efficient responsiveness. However, they are reluctant about its utility when encountering new concepts, expressing concerns about the accuracy of the responses and the potential for dependency, which could jeopardize their skill development. The findings underscore the importance of responsible integration of GenAI tools in education, emphasizing the need for ongoing testing and documentation across diverse contexts. This approach aims to ensure their effective utilization as potential educational aids. By balancing the benefits and challenges of GenAI, educators can optimize its use to enhance learning outcomes while mitigating risks associated with overreliance on technology. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.

publication date

  • January 1, 2025